Welcome to WellMAV. These Terms of Service ("Terms") govern your use of the WellMAV™ mobile application,
cloud services, and any connected telemetry or tracking hardware provided by IoTDevTek,
LLC ("we," "our," or "us").
By accessing or using our application, hardware, or services, you agree to be bound by these Terms. If you
disagree with any part of the terms, you do not have permission to access or use the service.
1. Eligibility and Account Registration
Eligibility: You must be at least 18 years of age or the age of legal majority in your
jurisdiction to create an account or use WellMAV. By registering, you represent and warrant that you
possess the legal capacity to enter into these Terms.
Account Creation: To use WellMAV, you must register by providing a user name (for
display profiles), a valid email address, a unique user login identifier, and a secure password. You
agree to provide accurate and complete information.
Account Responsibility: You are entirely responsible for maintaining the
confidentiality of your login credentials, email associations, and password, and restricting access to
your mobile device. You are liable for all actions occurring under your login credentials.
Unauthorized Use: You must notify us immediately upon becoming aware of any breach of
security or unauthorized use of your account.
2. Permitted Use, Hardware Telemetry, and Safety Disclaimers
Application Use: WellMAV provides hardware monitoring services, including tracking
device firmware, pump amperage, switch states, and pump on/off status. You agree to use this application
exclusively with authorized hardware configurations and in compliance with all applicable laws and
regulations.
Not for Life-Safety or Critical Emergency Shutdowns: WellMAV is intended strictly as
an informational monitoring and alerting tool. It is not a fail-safe device, primary
emergency cut-off, dry-run prevention mechanism, or life-safety system. You agree not to rely solely or
substantially on the app or telemetry for emergency safety shutdowns. You are solely responsible for
maintaining code-compliant, operational mechanical and electrical safety controls on your well and
pumping systems (including certified pressure relief valves, motor overload protections, and compliant
electrical breakers).
Electrical Installation & Live Voltage Warning: Connected hardware interfaces with
hazardous electrical lines (including 120V AC or 230V AC mains voltage). You acknowledge and agree that
all field installation, mounting, and wiring must be performed strictly in accordance with manufacturer
specifications and applicable electrical codes, and by a licensed electrician where required. You assume
full responsibility for proper physical installation and safety.
Telemetry Accuracy & Network Dependencies: While we endeavor to provide real-time
metrics over HTTPS and Secure MQTT, telemetry delivery relies on third-party cellular IoT networks,
internet routing, and local sensor performance. Network interruptions, carrier outages, topographical
barriers, or sensor latency may cause delays or discrepancies in reported data.
Prohibited Actions: You may not reverse-engineer, decompile, modify, or attempt to
compromise the security protocols of the mobile app (HTTPS) or the connected hardware (Secure MQTT),
including attempts to bypass account credential processing frameworks.
3. Intellectual Property
The WellMAV application, its original design, firmware, source code, features, branding, and logos are and
will remain the exclusive property of IoTDevTek, LLC and its licensors. Our trademarks and
design layout may not be used in connection with any third-party product without explicit prior written
consent.
4. Termination and Account Deletion
We may terminate or suspend your account and bar access to the service immediately, without prior notice or
liability, under our sole discretion, for any reason whatsoever, including without limitation a breach of
the Terms.
Upon termination, your right to use the service will cease immediately. If you wish to terminate your
account, you may:
Use the Delete Account option directly within the WellMAV Account Settings.
5. Disclaimer of Warranties and Limited Hardware Warranty
Hardware Limited Warranty: Physical WellMAV hardware devices manufactured by IoTDevTek, LLC
are covered solely by our separate WellMAV™ Installation Specifications &
Warranty. Please refer to that document for specific warranty coverage terms, claim procedures,
and exclusions.
Software and Cloud Services: Except as expressly provided in our written hardware warranty,
your use of the service, application, firmware, and telemetry is at your sole risk. The service is provided
on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied,
including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or
non-infringement.
6. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall IoTDevTek, LLC, nor
its directors, employees, partners, agents, or suppliers, be liable for any indirect, incidental, special,
consequential, or punitive damages, including without limitation, loss of profits, data, hardware damages,
pump failures, well damage, flooding, or other intangible losses resulting from: (i) your access to, use of,
or inability to use the service or hardware; (ii) any interruption or delay in cellular or network
telemetry; or (iii) any damage resulting from improper installation or wiring.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Oregon, United
States, without regard to its conflict of law provisions. Any legal action or dispute arising from these
Terms shall be brought exclusively in the state or federal courts located in Oregon.
8. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. When revisions
occur, we will update the "Last Updated" date at the top of this page. By continuing to access or use our
service after revisions become effective, you agree to be bound by the updated terms.
9. Contact Us
If you have any questions about these Terms, please contact us: